Summer Course in Management & Business Skills

Minimum English Entry Level.  IELTS 5.0

Course Code.  MBS

Entry Dates.  Entry to this flexible course is weekly from July to September 2010. 
The first entry date for 2010 is 05 July and the last entry date is 13 September.
The course dates for 2011 are 27 June - 16 September 2011.

Minimum Age.  17 years

Award.  BBSI Certificate in Management & Business Skills

Course Structure & Content.  The course comprises 20 lessons weekly in management and 10 lessons of business skills.  Training focuses on the development of management, supervisory and business skills, and is designed to enable students to develop appropriate business vocabulary, as well as professional skills and professional communication skills.  The course combines current mangement, supervisory and business topics with targeted case studies.

Management Components

 

   Managing & Communicating Information
      *  gathering & selecting data
      *  anaysing & evaluating data for decision-making
      *  communicating information, conclusions & decisions

   Meeting Stakeholder Needs
      *  stakeholder anaysis & management
      *  customer service management
      *  management of change

   

   Maintaining Quality Standards
      *  introduction to quality management
      *  TQM
      *  quality cultures & standards

   Resource Planning
      *   production  planning
      *  using & controlling resources
      *  knowledge management

Business Skills Components.  The business skills components are aimed at developing more effective communication skills for for a broad range of business environments.  Moreover, the teaching materials are largely authentic, are based on real-life case studies, and are designed to build confidence through activities such as discussions, role-play and simulations.  The skills covered each week will be selected from the following:

    Writing 
      *  e-mail
      *  letters & memos
      *  action minutes
      *  effective reports
      *  effective CVs

      *  business profiles & structure

      *  organograms

 
   Presentations

      *  effective openings
      *  structure & delivery
      *  dealing with questions
      *  using visual aids

  
   Meetings

      *  planning, organising & setting targets 
      *  facilitating meetings
      *  handling discussions

      *  achieving consensus
      *  networking & building relationships

Telephoning 
      *  taking & leaving messages
      *  making arrangements
      *  checking, clarifying & problem solving 

     *  teleconferencing

    *  customer support

    *  making enquiries

    *  formal & informal conversations

   Negotiating 
     *  bidding & bargaining
     *  win-win & closing

     *  diplomatic language

     *  tactics

     *  making a proposal

BBSI courses are carefully designed and structured at different language levels to enable international students to develop all 4 English language skills simultaneously, while developing their professional communication skills and professional knowledge in academic, vocational or professional context, in the specialised subject of their choice.  Students therefore have the flexibility to focus on either academic or vocational progression, depending on their personal training needs and particular learning objectives.

 Download a PDF of the BBSI Summer course in Management & Business Skills.

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The following summer courses are available at BBSI:

• General English
• Academic English & IELTS Examination Preparation
• General English, Computing & IT Skills
• Communication & Business Skills
• International Business English
• Management
• Marketing
• Marketing & Business Skills
• Finance
• Finance & Business Skills
• Hospitality & Tourism
• Hospitality, Tourism & Business Skills
• Legal Studies
• Legal Studies & Business Skills