The BBSI summer course Hospitality, Tourism & Business Skills, is conducted at our English Language School in England and is available in 2 study options: a study programme of 20 lessons weekly (TBS 20) and a study programme of 30 lessons weekly (TBS 30). Both study options are designed for those with an English language level of Intermediate or above, who require to study a combination of travel, tourism, hotel management, hospitality management, and business English language skills. The course is conducted around a busy and varied school social and activity programme.
Both the TBS 20 and TBS 30 are modular in format. These English courses are ideal in both structure and content, for those students who need English language to function in an international travel, tourism, hotel and hospitality-orientated environment, and who have a work or study-related background in related fields. The maximum class is 15. The course can be joined on any Monday during the period June-September annually. Students take an English test on arrival at BBSI and are then counselled in respect of their study programme prior to being placed in international classes at an English language level to suit their needs. On successful completion, students gain a recognised business English qualification.
TBS 20 Study Option
The TBS 20 focuses on the development of current international travel, tourism, hotel management and hospitality management issues, and is designed to enable students to develop appropriate business English vocabulary and professional communication skills in these fields. The course combines academic work with targeted case studies.
Course Outline:
Minimum English Entry Level: IELTS 5.0 (Intermediate)
Course Duration: 2-12 weeks
Course Designation: TBS 20
Entry Dates: Any Monday during the period 30 June-19 September 2008.
Lessons Weekly: 20 (each of 45 minutes' duration)
Minimum Age: 17 years
Course Structure & Content: 20 lessons weekly in Hospitality & Tourism
Awards:
BBSI Certificate in Hospitality, Tourism & Business Skills
(continuous assessment)
Course Objectives. The course objectives are to:
- develop a basic understanding of current theory and practice in international travel, tourism and hospitality management
- acquire a professional understanding and knowledge of concepts in international travel, tourism and hospitality management
- develop effective business English communication skills
- build appropriate vocabulary related to business, travel, tourism and hospitality management
- develop confidence and fluency in the English language beyond Intermediate Level
- provide participants with the opportunity to acquire an accredited business English qualification
On completion of the course, participants will have enhanced their basic knowledge of business and international travel, tourism and hospitality management, and will have developed their ability to use English language effectively in a professional, business and social context. In addition, students will have developed an extensive range of professional communication skills.
Specialised Components
customer service
accommodation services
careers & destination management
hotel front office
structure of the hospitality & tourism industries
duty management
personnel management
tour operators
tourism management
travel geography
TBS 30 Study Option
The TBS 30 study option includes all of the above study elements, but includes an additional 10-lesson weekly business-skills component, designed to enable participants to further develop their English language communication skills for the business environment. The teaching materials utilised are varied, are mainly authentic and include audio and video facilities. This additional component of the study programme is specifically designed to build confidence through active participation in such activities as discussions, simulations and role-play.
Course Outline:
Minimum English Entry Level: IELTS 5.0 (Intermediate)
Course Duration: 2-12 weeks
Course Designation: TBS 30
Entry Dates: Any Monday during the period 30 June-19 September 2008.
Lessons Weekly: 30 (each of 45 minutes' duration)
Minimum Age: 17 years
Course Structure & Content:
20 lessons weekly in Hospitality & Tourism
10 lessons weekly in Business Skills
Awards:
BBSI Certificate in Hospitality, Tourism & Business Skills
(continuous assessment)
Course Objectives: The course objectives are to:
- develop a basic understanding of current theory and practice in international travel, tourism and hospitality management
- acquire a professional understanding and knowledge of concepts in international travel, tourism and hospitality management
- develop and practice extensively effective business English communication skills
- build appropriate vocabulary related to business, travel, tourism and hospitality management
- develop confidence and fluency in the English language beyond Intermediate Level
- provide participants with the opportunity to acquire an accredited business English qualification
On completion of the course, participants will have enhanced their basic knowledge of business and international travel, tourism and hospitality management, and will have developed their ability to use English language effectively in a professional, business and social context. In addition, students will have developed an extensive range of professional communication skills.
Specialised Components
customer service
accommodation services
careers & destination management
hotel front office
structure of the hospitality & tourism industries
duty management
personnel management
tour operators
tourism management
travel geography
Business Skills Components
Writing
e-mail skills
letters & memos
effective reports
action minutes
advertising & promotion
Presenting
effective openings
structure & delivery
selling products & services
dealing with questions
troubleshooting
Meetings
planning, organising & setting targets
facilitating meetings
handling conflict & difficulties
achieving consensus
decision making & follow-up
Telephoning
establishing contact
taking & leaving messages
making arrangements
checking, clarifying & problem solving
Negotiating
research & information exchange
setting & achieving targets
bidding & bargaining
win-win & closing
sales techniques
Course Fees:
TBS 20 - £210.00 weekly
TBS 30 - £240.00 weekly
Book this course on-Line.The following summer courses are available at BBSI:
BBSI courses are carefully designed and structured at different language levels to enable international students to develop all 4 English language skills simultaneously, while developing their professional communication skills and professional knowledge in academic, vocational or professional context, in the specialised subject of their choice. Students therefore have the flexibility to focus on either academic or vocational progression, depending on their personal training needs and particular learning objectives.